Since then one of my 3 wifi pods has had a static white light with the fan running. Start with a factory reset on your hub (press and hold the reset button for 30 seconds) it will take about 5-10 minutes to reset. Fix it by making sure that the white Ethernet cable is plugged firmly into the Hub and at the Virgin Media wall socket. We recently had our hub 4 replaced for a hub 5 and since then both WiFi pods not connecting. Speed. Why is my virgin pod flashing green? Re: WiFi Pod Keeps Going Green. 1 Optimize Router Placement. Stay safe online. I’ve logged out and deleted the connect app, restarted my. When ive used these pods i had one of the older models plugged in to a cat 6 port in a room away from the main router and get a relatively decent speed of 250mb when im connected to that at 5ghz. Never had a problem with them, apart from being a bit expensive. Reply. Networking and WiFi. TV. I'm going to send you a private message, so we can look into this further. Attach the extra Booster to a power outlet in the same place as the Booster linked to the Hub. As long as all of the above points are all met then the Pods will automatically connect to your Hub's WiFi and begin broadcasting. Hello. It should only take a few minutes – but it will depend on how many Pods are connected. Make sure that your xFi Pods are visible and not blocked by furniture or other large objects. Manage Your Account. £30-100 (that’s ~4->12 months of Max Pod rental if not free on your package) and. Speed. it will thus allow you to differentiate between those and simple wifi dropouts. I have tried the WiFi troubleshooting and still nothing. Wi-Fi pod flashing blue. Thanks for taking the time to contact us via the Community. When your Spectrum ‘Online’ light is blinking, it means internet connection availability is weak. Green. A flashing green light on a Virgin router indicates the device is downloading and installing a firmware update. on 04-04-2023 10:37. Have to keep moving them next to the Hub 5, leaving them for 20 minutes and then moving back to their original location. 1 ACCEPTED SOLUTION. The Virgin Intelligent WiFi Pod is a solid option for Virgin Media customers with Hub 3 and Hub 4 routers looking to boost Wi-Fi speeds and stability around the house. If the signal strength indicator shows two bars or fewer , your Wi-Fi signal strength is weak. Go to solution. I've gone so far as to remove them from my account to try and add them again, but it's like they won't find the gateway. on 28-09-2022 16:29. The Virgin connect app just says no pod detected. HUB connection is good but POD fails to connect, ie keeps flashing and it leads me to chatline for help. Have tried resetting the WiFi, moving the pod closer and rebooting the pod. Since joining Virgin not an hour goes by without the WiFi dropping and getting no signal. Mumfordd04. Email. g. D01 C9W8Press and hold the WPS/Virgin Media button on your Hub until the lights start blinking. Wi-Fi pod flashing blue. Options. Manage Your Account. i haven’t pressed the wps, i’ve tried turning it off and on again, i’ve also tried the pinhole reset but nothing has worked. Restart your hub and device. I’m using the hub 3 and currently viewing a flashing green power light and a solid green Wi-Fi light. Tried everything recommended but nothing. We're sorry to hear your Wi Fi Pod is not working after your hub was replaced, in order to make sure you've paired the Pod with the new hub so they work together please visit this link. The older pods used to have to be added to the system so your hubs would connect, not sure if this is still the case but maybe a call to activate the pod or wait till a. Wi-Fi extenders are devices that increase the range of the Hub’s wireless signal, giving you a stronger and more stable connection over more of your home. Will the pod still work or does it have to be 1 single network. I have moved it and restarted it and rebooted the router to no avail. The pod light blinked for 10 mins then stopped showing that it is connected and the ethernet works on it. Hi , Thanks for your reply. on 04-06-2023 14:48. Optimizations usually take 2-3 minutes, depending on how many Wifi Pods are connected. Open your internet browser and navigate to 192. Just change 'em to whatever you like and something that will differentiate them (e. in QuickStart, set up and connections yesterday; WiFi pods, one flashing blue, one flashing green in Networking and WiFi. Published. I recommend to try a 60 second pin hole reset on the router. Step 3. on 06-06-2023 21:11. If you move the Pod too far away it will loose connection. Further exclusions & legal stuff apply. Pod not connecting. 0 Kudos Reply. Pod keeps flashing won't connect even after 30 hours any suggestions please [MOD EDIT: Subject title changed for clarity] - 5035379I got a virgin media intelligent WiFi pod sent out to me a week ago and it doesn't seem to make any difference. Check Virgin Media service status. Keep your Hub in Router Mode - Do not put the Hub into Modem Mode, as this disables the Wi-Fi and your Pods are connecting to your Hub via Wi-Fi. If you do want to invest in better equipment, you would need to get either a… (1) Mesh System, (2) Wireless router, (3) Wireless access point (4) A combination of (2,3). You can also add WiFi Max to our M125 to M500 Fibre Broadband packs (without Volt) for. Hi coolmd Thanks for providing an update on this. 5. None of our pods showing on the app and all have suddenly started flashing blue. on 26-01-2023 09:20. Identify each Pod and label it with its location. Still no message in box from you. My Virgin Media App. Likewise, if you use a third-party router it will not work because the Pods are designed to specifically connect directly with VM's Hubs only. When he installed it he said the red light (that’s now flashing red) must be green. It may take a minute for the xFi Pod to connect. Setup was utterly painless, the speed improvement was massive and two rooms that were previously blackspots were instantly flooded with high-speed Wi-Fi. Hi, I got the WiFi pods about 6 weeks ago from Virgin media and there where working great, getting a much better signal upstairs in the house, but about 2 weeks ago now the pods started flashing white and blue lights on them, so I called virgin up and there send me a new one out in the post, but when I received it I plugged it in it was. The Pod lights keep flashing white, blue etc. Speed. The WiFi Booster will start copying your Hub’s details. Networking and WiFi. Yellow traffic light virgin media superhub 2. - 5049301 - 2 Browse Virgin Media Virgin Media CommunityQuickStart, set up and connections. We live on a bungalow so all ground level pods. 2. Virgin sent me the hub 4 a few days ago as part of my volt benefits. Gaming Support. . Been over 2 weeks now trying to get my pods back working. I've been with Virgin for a couple of months now since swapping from BT. 1 Optimize Router Placement. SpeedIf you are setting up 360 WiFi for the first time, you’ll connect the first pod to your modem or SmartNID with an Ethernet cable. Start with a factory reset on your hub (press and hold the reset button for 30 seconds) it will take about 5-10 minutes to reset. TiVo. Broadband, TV and Landline offers. Check Cables: Make sure all cables are securely plugged in. I decided to - 5306197. Everything was OK for a while but now the are just constantly flashing on and off and my daughter keeps losing connection in her bedroom, especially when she is on her xbox. Claim up to three (if needed) with our WiFi guarantee. Last week they just started flashing, sometimes white sometimes green. And to help keep things ticking over, you get Intelligent WiFi service included and we’ll provide up to three signal-boosting mesh WiFi Pods (if they’re required) to extend your network – at no extra cost with Gig1 Fibre Broadband and our Volt packages. Registered Company Name: Virgin Strauss Water UK Ltd (No. 9. The power light will remain on. Virgin. Rebooting and restarting the router. Have plugged in via the Ethernet lead, the light then goes off. I've tried rebooting the hub on numerous occasions and the troubleshooting says there. Had a wifi pod recently delivered but it just keeps flashing blue and green. Scroll down to Wi-Fi Network. This morning after some more reboots, the app shows all my connected devices but no pod's. I’ve restarted router and tried to add that pod again in the Connect app but it says - 5350137. called customer svc who are sending a pod. 4GHz) factory reset hub if not already tried - long pinhole press then let it boot up and settle. HUB 5 Flashing Blue Light. . Both have had the wifi light continuously. And to help keep things ticking over, you get Intelligent WiFi service included and we’ll provide up to three signal-boosting mesh WiFi Pods (if they’re required) to extend your network – at no extra cost with Gig1 Fibre Broadband and our Volt packages. Hi, I got the WiFi pods about 6 weeks ago from Virgin media and there where working great, getting a much better signal upstairs in the house, but about 2 weeks ago now the pods started flashing white and blue lights on them, so I called virgin up and there send me a new one out in the post, but whe. does anyone have a fix for this as these things seem to. The wireless details from the Pods will be the same as the Hub's details, so no additional steps are required to connect up the devices in the home. Turn on Bluetooth on your phone and wait until Deco’s LED light pulses blue. I've taken a look at things on our side, and can see that the outage is still ongoing and is due to be resolved by 22nd August by 9AM. I'll pop a PM across now please keep an eye out for the purple envelope in the top. WiFi box has had a flashing green light all day. White. You can also add WiFi Max to our M125 to M500 Fibre Broadband packs (without Volt) for. This past five days we’ve experienced issues with our WiFi dropping out. I always have a wifi pod I just recieved today and when plugged in, it flas. If you've had a new hub then you'll need to get customer services to set the pods up with you're new hub 08000521920 is the direct number. 168. If you need any further help with this, please let us. . Reply. Options. 4G” and “5G”—these represent the two separate frequencies in your dual-band Wi-Fi (2. However, all the pods are doing is flashing a white led and jot connecting in anyway shape or form . Networking and WiFi. Pods without a light is working and the blinking pod has a fault you would need to ring to send out a replacement. It would appear to be morse code for A T E, but I could just be looking into it too much. Solid Red – Internet connectivity issue. With the Hub powered on use a paperclip, or a mobile sim slot tool and perform a pinhole reset by keeping it pressed in for a timed 60 seconds. Step 2. Hopefully one of the team will get back to us to fix this. street cabinet or omnibox etc. 02-02-2023 02:25 - edited 02-02-2023 02:25. You can also add WiFi Max to our M125 to M500 Fibre Broadband packs (without Volt) for. I completely understand the hesitancy with doing a Factory Reset - I would be exactly the same. 4 and 5GHz. I did have a billing issue, but that has been solved. The ethernet connected devices still dont show though, although. The Wi-Fi light indicates the status of . The Passphrases of the SSIDs must match. Our technician is in your area and is working to fix things. We’re so confident in this technology that we’ve launched. We would like to show you a description here but the site won’t allow us. I’m going to do a hub factory reset sometime today to see if that resolves the issue. This pod plugs into a power socket and listens for WiFi signals from the hub. TV. Wifi Pods Help. I have received a delivery of a black wifi pod today and basically it is now powered up in the same room as my new hub and the light is blinking white slowly - it. - 5391832. I have attempted to reset and hard reset which has failed, still got flashing blue lights with no Internet. Our hub 4 keeps dropping devices off the WiFi, I'd say every 2 days we need th restart the thing. A. Plug the modem back in and wait until the modem has finished powering on. hub 4 started flashing white, and keeps cycling from solid, to flashing. If the WiFi Pod’s light is double-blinking quickly and repeatedly, it’s in the process of improving your WiFi. My Virgin Media App. It should then pulse slowly as it connects to your Hub. All of sudden Wi-Fi pod stopped working with flashing light. It makes a whirring noise when I plug it in - is that normal? - 5338592. on 30-09-2022 16:24. on 21-03-2023 06:43. Account - Cable. You can tell if it's connected as there will be no light showing. Then, log into your hub settings using your login details. Avoid placing your pod in the WiFi problem area. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. If you’re looking for. Go to solution. He said I s. Forum; Apps. 0 Kudos. So second hand ones don’t work I’m afraid. have called lots of times and resolved nothing. God90125. However it’s still starts with green light then goes to to constant blue. You have two out of three requirements missing. Once you reach the WPS settings, you’ll need to disable both WPS options and press save. After contacting virgin I was advised that they no longer support the boosters so I need a WiFi pod. My account says I have 1 pod but the Connect App says I don't. Virgin TV 360. Told it's a back office issue & not to call. QuickStart, set up and connections. The engineer said it was all synced up. Place Your Pods for the Best WiFi Coverage • Other WiFi networks in the home should be removed. uk) A tiny white LED flashes to let you know the device is setting itself up and. Table of Contents. As I write 2. Wifi Pod just flashing a month ago HI, I have had a Wifi pod for a while but not used as I was using a BT Mesh. 2. We're here to help. Tuning in. Ensure Whole Home Wi-Fi is set to ON and select Save . Bob52. I have checked the router settings and I am on one SSID and optimisation is on so not sure what else I. QuickStart, set up and connections. Channel Optimisation must be left on. If it's off, red or flashing constantly (it's OK if it flashes for a short time, like less than a minute, after a reboot) then check to make sure the service cable, either the phone line (DSL) or. Networking and WiFi. Then Start the scan again. Stream from Virgin Media. Home Phone. Step 1. WiFi hotspots. Solid color until processor takes over to PULSE. It does its usual light cycle, then it does a few blinks of a bright blue light. Browse Virgin Media Virgin Media Community. The front LED lights on the Hub 5 display its status: Solid Green – Running correctly. It makes a whirring noise when I plug it in - is that normal? Hi, I got the WiFi pods about 6 weeks ago from Virgin media and there where working great, getting a much better signal upstairs in the house, but about 2 weeks ago now the pods started flashing white and blue lights on them, so I called virgin up and there send me a new one out in the post, but whe. Turn on the router after completing the above steps and observe if the Power Light continues to flash green. Forum; Apps. You could also try the web page status, but this is not recommended as it only covers issues that affect a very large number of customers. Virgin Media’s WiFi pods are small extenders that plug into power outlets around your home to boost your existing network. On Tuesday our Wifi Pod disconnected, its been flaky for a while. Call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit. If that doesn't work you can also call by calling 0800 064 3850 to order a pod (they will only send out one at a time, and there must be an interval of at least one week before a second order will be accepted) Call around 8am if possible when lines first open and are least busy. I unplugged it and tried it elsewhere in the house, even next to the hub but, no success at getting it to connect. Flashing Red: Uh-oh, there’s a problem. Networking and WiFi. However, I do not see what difference this is going to make. Hello. 2 weeks ago. Kind Regards, Steven_LOn thursday there was an outage in my area and when it did come back online I had no wifi, only ethernet. Power off your modem and remove the backup battery if it has one. When you first plug a WiFi Pod into a socket,. . Stay safe online. It has it for about 30 minutes and then turns solid white but no devices can connect to it. Select Apply changes. A full 60 second pinhole reset as below, will restore a Hub back to this setting, Remove any ethernet cables from the Hub and hold the pinhole reset switch for 60 seconds. Turn it on. Looking to Connect. 0 in Networking and WiFi a. SpeedQuickStart, set up and connections. - 5049301Flashing Green: Starting up. Constant drop off and internet blackspots . Here’s what Virgin Hub 3 Lights Mean: I’ve got a Hub 3 that was replaced yesterday. Have plugged in via the Ethernet lead, the light then goes off. I have 3 VM wifi pod's which were all working fine. Adding an Extra Booster. Free Pods are the VM solution. It has it for about 30 minutes and then turns solid white but no devices can connect to it. I tried to contact Virgin many times, by live chat, WhatsApp and phone and I honestly think it’s impossible to get in touch with anyone who can help. when entering the 10-digit numeric pin from virgin, hot-spot res; Recieve a contract sim from virgin, put it in virgin media spare phone telling me no service emergency calls only, how can i solve this problem please1 ACCEPTED SOLUTION. Volt. If you are receiving download speeds of less than 30 Mbps, you may also find a WiFi Pod helpful. Please pop back to us at your earliest convenience and we'll do our very best to help. How to setup virgin media pod - Wi-Fi booster and extender - #virginmedia #wifi #wifiextender #booster #virgin #media #internet #wifi #slowspeed #blackspot F. How to pay my Virgin Media bill. I’ve reset and rebooted the hub multiple times, unplugged and plug in all cables from both sides multiple times and I’m just getting no Wi-Fi. If you're using our Connect App, this will help you with the set up step-by-step. Hub3 Red Light in Networking and WiFi an hour ago; Virgin Hub 3 - Red light on but i have wifi using in Networking and WiFi 11 hours ago; WIFI Pod (Black) not working with new Hub 5x in Networking and WiFi 12 hours ago; Solid Red light on hub in Networking and WiFi yesterday; Red light on router (Hub 3) in Networking and WiFi yesterdayUsing a browser, access the modem page by entering 192. A solid blue light for 20 seconds confirms a successful WPS connection. Mesh wifi systems as I know it are considerably better and have a higher range with faster speeds compared to your normal wifi boosters. QuickStart, set up and connections. We have spoken to virgin and we were told they would send us one new. No both are the hexagonal pods the first one broke but the second one has been fixed remotely by virgin media apparently something about a faulty connection between the. Security matters. Keep your Hub in Router Mode - Do not put the Hub into Modem Mode, as this disables the Wi-Fi and your Pods are connecting to your Hub via Wi-Fi. Hi all, thanks for contacting us to let us know that you are seeing issues with the WIFI pods disconnecting. Thank you, its not just WIFI as the 2 TV boxes are hardwired, the connection light on the router flashes then as it starts reconnecting the wifi light flashes green I think. The wireless details from the Pods will be the same as the Hub's details, so no additional steps are required to connect up the devices in the home. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. WiFi pod has been blinking for days now. g - xxxxx2 & xxxxx5) -- use the same password if you like, Then,. Is the flashing slow/pulsing or fast blinking? Is your Pod being found in the Connect App 👉. What’s happening? I’m having issues sending emails. I rebooted the hub last night, and left if off (disconnected from power) for sometime to make sure it all discharged. A mesh system is right, imo. 0 has got a constant orange light and our internet is working intermittently. Do keep us updated. The light should turn solid for a moment when you first switch on the WiFi Pod (white). Stream from Virgin Media. Kind regards,2 weeks ago. Have turned off devices , tried all suggested checks etc and still having issues. Thanks for providing an update, coolmd. I installed VM connect and at first it showed some pod's with "?". one pod has green flashing light and two have white. Leave the pod to chat with the router for around 15mins, you'll know they have finished when the light on the pod stops blinking and there are no lights on the pod. The pod. Hi I’ve tried to contact you over my internet keeps kicking me off and I was given some pods but they don’t even work as just keep flashing and I try and call and every time I do I get cut off quite frustrating now and issues still there I keep getting Looks like there’s still an issue with your co. I’ve switched them off, done troubleshooting but still nothing. We would like to show you a description here but the site won’t allow us. I've ran tests, restarted everything, e. I checked my router and it has a flashing blue light. Networking and WiFi. Virgin Media. I've tried turning router off/on, pod, off/on and resetting router etc but every time, it goes back to flashing. The latest is the sent me a new Hub5 router as they said the router is. who else in Glasgow have lost their wifi pods last wednesday been told its a line fault and not fixed till the 15th - 5250637. TV. I have 3 wifi pods, one pod has a constant white light and a whirling noise from the pod itself- this one. on 25-01-2023 18:13. Not sure if anyone has had any other issues with these but for me, I’ve plugged it in & it’s just been blinking…What does the LED light on my Wifi Pod mean? No LED When initially plugging any Wifi Pod into an electrical outlet, the light should always turn solid for a moment, and then the. In some cases, the issue may not be with the white connector cable but with the hub power supply cable. You could also try the web page status, but this is not recommended. V6. 02-02-2023 02:25 - edited 02-02-2023 02:25. (1) Mesh System, (2) Wireless router, (3) Wireless access point (4) A combination of (2,3). WiFi Pod has started to disconnect. Normally, when you get the product package, the antennas are not connected to the camera. Virgin Media;. This will revert any customisations back to factory settings and full update the router with firmware/software updates. Open the app and follow the steps to complete the set up. However, after getting a few emails from Virgin about intelligent Wifi I have now put it in. Off: Wi-Fi is disabled. My Wi-Fi pods have been ‘blinking’ a white light for over a week now. Had my Internet completely drop. In other words, the pods do not seem to allow Ethernet Backhaul. Virgin TV 360. I can see the network but I can’t connect. Set up a guest network. Tried resetting everything, unplugging everything and plugging it all back in and it didn't seem to solve anything. The Plume website suggests this is either a - 5311528. You would need to get either a…. Deleting and reconnecting the pod to your network:Tuning in. Engineer booked for Friday but I have no data left and need to WFH. Find your router’s power button and press it to do this. Restart Your Hub: Turn it off, wait 60 seconds, and turn it back on. QuickStart, set up and connections. ”. The light should turn solid for a moment when you first switch on the WiFi Pod (white). Options. Apps and extras. Id definitely try the virgin media ones first apparently you can get upto 3 for free so I can only imagine 3 is better than 1. I have tried it several locations as well. They have upgraded the hub 4 to hub 5 and managed to connect 1 pod. Welcome to the Community and thank you for posting. I have the same problem. They can also use your home’s electrical wiring to transmit the signal, like our Powerline Boosters. Wifi pods will not connect to hub 4. Turn on the router after completing the above steps and observe if the Power Light continues to flash green. Last Friday virgin media was down in our area, the internet is now back on but the pod no longer works. Virgin Media; My Virgin Media; Shop;. The wireless details from the Pods will be the same as the Hub's details, so no additional steps are required to connect up the devices in the home. WiFi Pods and Boosters. Networking and WiFi. Then relocate it to halfway between the hub and the blackspot. No light: WiFi is disabled. Virgin Media Intelligent Mesh Wi-Fi Pod ReviewWatch Virgin Media Hub 5 Review to GrumpyMan's REVIEW. 1 in the address bar. Account - Mobile. Options. No other devices. Internet went down in the area last week, since this my wifi pods have been flashing and won’t connect to my hub! I have moved closer and tried to connect via the connect app but this isn’t connecting to my hub! I have done a factory reset on my hub but still not working. During setup: If the Pod light is blinking quickly, it’s working hard to improve your WiFi. Options. During Pod Naming (Pod being renamed only) BLINK (Double) I have followed your advice but the Pod still just flashes. Plug the modem back in and wait until the modem has finished powering on. So my pod suddenly stopped working, the light on it is just flashing. I thought the flashing had to stop. ReneM. Home Phone. TiVo. If there are no issues it would be best to check our WIFI pod help page here. The “Ready” light: This LED shows that you’re connected to the Virgin Media network and should be on 24/7. Do I need to adjust any settings? I’ve paid for WiFi but I’ve not been able to get. App can’t find the Wifi Pod. Had my Internet completely drop. This morning after some more reboots, the app shows all my connected devices but no. However it’s now started flashing red constantly and making a sound like a high speed fan probably every 30 mins or so. Then relocate it to halfway between the hub and the blackspot. None of our pods showing on the app and all have suddenly started flashing blue. Its now been 9 hours. Update your network driver. Select Apply changes. 1 and on the login screen, you click "Check router status".